Terms of service

Terms and Conditions

Last updated: March 2026

These Terms and Conditions govern the use of this website and the purchase of products from Sweet Pea Holistic Healing. By using this website and placing an order, you agree to the terms outlined below.

About Us

This website is operated by Sweet Pea Holistic Healing, a holistic shop based in Looe, Cornwall, United Kingdom.

Throughout the site, the terms “we”, “us”, and “our” refer to Sweet Pea Holistic Healing.

By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by these Terms and Conditions.

Products

We take care to describe and display our products as accurately as possible.

Many of our products, including crystals, gemstones and natural stones, are natural items and may vary in:

  • colour

  • size

  • shape

  • markings

These natural variations are part of their beauty and are not considered faults.

Product images are for illustration purposes and may differ slightly from the item received.

Pricing

All prices are listed in British Pounds (£) and include VAT where applicable.

We reserve the right to:

  • change prices at any time

  • correct pricing errors

  • withdraw products without notice

If a pricing error occurs after an order has been placed, we will contact you before processing the order.

Orders

When you place an order through our website, you agree that:

  • all information provided is accurate

  • you are authorised to use the payment method supplied

Once an order has been placed, you will receive an order confirmation email.

We reserve the right to refuse or cancel orders where necessary, including in cases of suspected fraud.

Payment

Payments must be made at the time of purchase through the payment methods available on our website.

Orders will not be dispatched until payment has been successfully received.

Shipping & Delivery

We aim to dispatch orders as quickly as possible.

Delivery times may vary depending on:

  • shipping location

  • postal service delays

  • seasonal demand

Sweet Pea Holistic Healing cannot be held responsible for delays caused by postal carriers.

Full details can be found in our Shipping Policy.

Returns & Refunds

Our Returns and Refund Policy outlines your rights under the UK Consumer Contracts Regulations.

You may return most items within 14 days of receiving your order, provided they are unused and in original condition.

For full details please see our Returns & Refund Policy.

Intellectual Property

All content on this website is the property of Sweet Pea Holistic Healing, including:

  • text

  • images

  • branding

  • logos

  • product descriptions

  • website design

Content may not be copied, reproduced, or distributed without written permission.

This includes material relating to the Emily Stories book series and Inner Healing publications.

Holistic & Spiritual Products Disclaimer

Products sold by Sweet Pea Holistic Healing, including crystals and spiritual tools, are intended for personal wellbeing and spiritual interest.

They are not a substitute for medical, psychological, or professional advice.

No claims are made that any product will diagnose, treat, cure, or prevent any medical condition.

If you have health concerns, please consult a qualified healthcare professional.

Limitation of Liability

To the fullest extent permitted by law, Sweet Pea Holistic Healing shall not be liable for:

  • indirect or consequential loss

  • loss of profits or business

  • delays beyond our control

Nothing in these terms limits your statutory rights under UK law.

Website Use

You agree not to use this website for:

  • unlawful purposes

  • fraudulent activity

  • transmitting harmful or malicious software

  • copying or exploiting website content without permission

We reserve the right to restrict or terminate access if misuse occurs.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Changes to These Terms

We reserve the right to update or change these Terms and Conditions at any time.

Any updates will be posted on this page.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes will be subject to the jurisdiction of the courts of England and Wales.

Contact

If you have any questions regarding these Terms and Conditions, please contact:

Sweet Pea Holistic Healing
Looe, Cornwall
United Kingdom
Email: sweetpeaholistichealing@gamil.com