Shipping policy
Shipping Policy
Last updated: March 2026
At Sweet Pea Holistic Healing, every order is carefully prepared and packaged with care to ensure your items arrive safely.
Processing Time
Orders are usually processed and dispatched within 1–3 working days.
Orders placed on weekends or bank holidays will be processed on the next working day.
During busy periods such as events, holidays or seasonal times, dispatch may take slightly longer, but we always aim to send orders as quickly as possible.
UK Shipping
We currently ship within the United Kingdom using Royal Mail services.
Standard Delivery
£3.95
Royal Mail 48 service
Estimated delivery time: 2–4 working days
Express / Tracked Delivery
£6.95
Royal Mail Tracked 24
Estimated delivery time: 1–2 working days
Delivery times are estimates and may occasionally vary depending on postal services and seasonal demand.
Free Shipping
Orders over £50 qualify for free UK standard delivery.
Free delivery is automatically applied at checkout when your order reaches the qualifying amount.
Packaging
All items are carefully wrapped and packaged to protect delicate items such as crystals, jewellery and fragile gifts during transit.
We aim to use protective and environmentally considerate packaging wherever possible.
Incorrect Delivery Address
Please ensure your delivery address is correct when placing your order.
Sweet Pea Holistic Healing cannot be responsible for orders delivered to an incorrect address provided at checkout.
Lost or Delayed Orders
If your order has not arrived within 7 working days of dispatch, please contact us and we will investigate with Royal Mail.
Local Collection
Local customers may be able to arrange collection from our shop in Looe, Cornwall.
If you would prefer to collect your order, please contact us before placing your order so we can arrange this.
Contact
If you have any questions about shipping or delivery, please contact:
Sweet Pea Holistic Healing
Looe, Cornwall, United Kingdom
Email: sweetpeaholistichealing@gamil.com